Terms & Conditions

1) Bookings & Confirmations

A booking is considered confirmed only after you receive written confirmation (email/WhatsApp) and any required deposit or full payment is received (depending on the service).

• Trip details
  You are responsible for providing correct dates, names (as in passport), and contact details.
• Third-party suppliers
  Some services (hotels, boats, park tickets) are provided by third parties and may have their own rules.
• Minimum notice
  Last-minute bookings may have limited availability and higher costs.

2) Payments

Payment methods and deadlines are provided in your invoice or confirmation message. Bank charges, card fees, and transfer fees may apply depending on your payment method.

• Deposits
  A deposit may be required to secure hotels, vehicles, guides, or tickets. Deposits may be non-refundable if suppliers have already been paid.
• Balance payments
  The remaining balance is usually due before the tour start date or on arrival—this will be stated on the invoice.
• Currency
  Prices are typically quoted in USD unless otherwise stated. Exchange rates are controlled by banks/payment platforms.

3) Cancellations & Refunds

Cancellation and refund rules depend on the service type and what has already been reserved or paid to suppliers. We will always communicate the applicable terms before you pay when possible.

• Supplier costs
  If hotels, transport, permits, or tickets are already booked/paid, those costs may be non-refundable.
• Late cancellations / no-show
  Late cancellations or no-shows may result in no refund, especially for fixed-date services.
• Refund processing
  Refund timelines depend on the payment channel (bank transfer/card/platform). Bank fees may be deducted.

4) Changes to Itineraries

Travel in Africa can involve road conditions, weather, permit rules, and operational changes. We may adjust routes or timings to keep the trip safe and realistic.

• Client-requested changes
  If you request changes after confirmation, prices may change (hotel upgrades, extra distance, extra days, special vehicles).
• Operator adjustments
  We may adjust order/timing of activities to improve safety, reduce delays, or match opening hours.
• Force majeure
  Events beyond control (weather, strikes, closures, political events) may require changes or cancellations.

5) Traveler Responsibility & Liability

You are responsible for ensuring you have the correct travel documents, insurance, and fitness level for your trip. Participation in activities is at your own risk.

• Travel documents
  Passports, visas, vaccines, and entry requirements are your responsibility. Always verify with official sources.
• Insurance
  We strongly recommend travel insurance that covers medical care, evacuation, and trip cancellations.
• Health & safety
  You must follow guide instructions, local laws, and safety rules during tours.
• Limit of liability
  African Things To Do is not liable for losses caused by third parties (airlines, hotels, transport providers) or events beyond reasonable control.

6) Website Use

By using this website, you agree not to misuse content or services.

• Content ownership
  Text, design, and branding on African Things To Do are protected. You may not copy or republish without permission.
• Accuracy
  We work to keep information accurate, but details can change. Always confirm critical items (visas, schedules, fees).
• External links
  External websites are not controlled by us. We are not responsible for their content or policies.

Contact

If you have questions about these Terms & Conditions, contact us: